Where AI provides concrete benefits today
How can artificial intelligence improve management, core and support processes in a targeted manner? The article uses numerous practical examples to show the areas in which companies are already using AI today and the strategic issues that arise from this.
Typical decision-making scenarios are highlighted along the process map: from strategy and compliance to research and development, production, logistics and marketing through to human resources and invoicing. The article makes it clear how AI improves information bases, makes forecasts more precise and makes processes more efficient and sustainable.
The use cases presented are taken from over fifty AI action plans that were developed as part of the "AI Management for Business Value" continuing education programme at Lucerne University of Applied Sciences and Arts and the University of Lucerne. They provide an insight into specific AI projects at Swiss companies and show where direct business benefits can be realised.
The article, written by Jana Koehler and Leif Brandes of HSLU and published in KMU-Magazin, targets decision-makers and specialists seeking to systematically unlock and strategically leverage the potential of AI.