TAIC: AI Agents Need Permissions, Not Forgiveness
AI agents are acting on our behalf. They answer our clients, handle our requests and increasingly make decisions for us. But can we trust that they act in our interest?
Until now, trust has been growing slowly between people and institutions. Agents bring a new kind of relationship, and we are only beginning to understand it. Whose values does an agent inherit, and what happens when it gets things wrong?
When trust runs short, forgiveness becomes a luxury. A colleague who oversteps can apologise and learn; an agent that oversteps may already have moved money, shared data or made a promise in our name. What may agents do without asking, and what must always need our permission?
Dr. Maria Fay (SAP & University of Münster) brings the perspective of AI adoption across industries from pharma to manufacturing to consumer products, where governing agents at scale is a daily question. Matthias Plattner (Julius Baer, Swiss Bankers Association) brings the perspective of private banking, where client trust is the core of the business and choosing a model is a decision about values. Both speakers have contributed to the recently published book, “Computers with Salaries and Cemeteries: AI Ethics from Industry to Philosophy to Science Fiction”, and will address some of the ideas featured in the book.
After their conversation, the discussion is yours: what may an agent do without asking, whose values should it carry, and who decides? Bring your own experience with agents.
If you're interested, register here: https://luma.com/qlld7uix